Conzooming Conzooming

Talk to the team behind your mosaic pipeline

Whether you need help with failed uploads, premium onboarding, or secure deployment questions, use the right channel and include enough context for a fast response.

Product support

Questions about uploads, failed jobs, downloads, or plan limits.

contact@conzooming.com

Open email
Sales and partnerships

Enterprise workflows, custom deployments, and creative agency usage.

contact@conzooming.com

Open email
Security reports

Responsible disclosure for vulnerabilities or suspicious platform behavior.

contact@conzooming.com

Open email
What to include

Structured support requests get resolved faster.

1

Include the job ID when reporting processing failures or download issues.

2

Attach screenshots for UI bugs so support can reproduce the problem quickly.

3

For billing questions, use the email attached to the subscription owner account.

4

Premium support requests are prioritized during business hours.

Support window

Standard support: Monday to Friday, 09:00 to 17:00 CET.

Premium accounts receive priority handling for blocked production workflows.

Critical security disclosures are monitored separately through the security mailbox.